Prospect Search data is stale

Incident Report for Gem

Resolved

This issue has been resolved and Prospect Search data refresh intervals are back to normal. Our team will continue to monitor for problems.

Posted Oct 02, 2025 - 14:27 PDT

Identified

We have identified an issue causing stale data in Prospect Search, resulting in longer-than-normal refresh intervals. Our team is aware is currently working on a fix. Updates to this issue will be posted here.

Posted Sep 30, 2025 - 18:43 PDT

This incident affected: Gem Web Application.