All Systems Operational

Gem Web Application Operational
90 days ago
99.99 % uptime
Today
Gem Integrations Operational
90 days ago
100.0 % uptime
Today
Gem Extension Operational
90 days ago
100.0 % uptime
Today
Gem Scheduling Operational
90 days ago
100.0 % uptime
Today
Gem AI Operational
90 days ago
99.96 % uptime
Today
Gem API Operational
90 days ago
100.0 % uptime
Today
Gem Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled DB Maintenance Jun 1, 2026 00:00-01:00 PDT

We will be performing a scheduled maintenance window to upgrade our database infrastructure. During this time, some services may be temporarily unavailable. This upgrade improves performance, reliability, and long-term scalability. Thank you for your understanding as we work to keep our systems running smoothly.
Posted on May 20, 2026 - 07:31 PDT

Scheduled Maintenance Jun 4, 2026 16:00-17:00 PDT

Gem will be undergoing scheduled maintenance during this time. We expect Gem to be generally available, but you may experience longer load times or have higher error rates during this period. Please refresh your page if you encountered an unexpected error during this time.
Posted on May 28, 2026 - 16:02 PDT
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Resolved - The issue affecting sequence sending has been resolved. If you were seeing the error "Your changes were not saved because this sequence was edited elsewhere," please refresh your browser — sequences should now send normally.

We apologize for the disruption.

May 15, 16:01 PDT
Investigating - We are currently investigating an issue affecting some users' ability to send sequences. Users may see an error message stating "Your changes were not saved because this sequence was edited elsewhere."
Our engineering team is actively working to resolve this. We will provide an update as soon as possible.

May 15, 15:49 PDT