Monitoring - The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts. We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up. We'll post a final update once all data is current.
Jun 19, 2026 - 04:39 PDT
Identified - We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration.
Since June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts.
We've identified the root cause and are deploying a fix. No data has been permanently lost.
Once the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal.
We'll post another update as soon as the fix is complete.
Thank you for your patience.
Jun 18, 2026 - 08:53 PDT
Gem Web Application
Operational
90 days ago
99.99
% uptime
Today
Gem Integrations
Degraded Performance
90 days ago
100.0
% uptime
Today
Gem Extension
Operational
90 days ago
100.0
% uptime
Today
Gem Scheduling
Operational
90 days ago
100.0
% uptime
Today
Gem AI
Operational
90 days ago
99.96
% uptime
Today
Gem API
Operational
90 days ago
100.0
% uptime
Today
Gem Homepage
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 22, 2026
No incidents reported today.
Jun 21, 2026
No incidents reported.
Jun 20, 2026
No incidents reported.
Jun 19, 2026
Unresolved incident: Workday data sync and webhook disruptions.
Resolved -
Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.
Jun 11, 17:47 PDT
Identified -
We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/
We will continue to monitor the situation and share updates here.
Jun 11, 13:44 PDT