All Systems Operational
Gem Web Application ? Operational
90 days ago
100.0 % uptime
Today
Gem Integrations ? Operational
90 days ago
100.0 % uptime
Today
Gem Extension Operational
90 days ago
99.73 % uptime
Today
Gem API Operational
90 days ago
100.0 % uptime
Today
Gem Homepage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Resolved - This incident has been resolved and page loading performance is back to normal. We will continue to monitor for any issues.
Apr 3, 18:28 PDT
Investigating - We are currently aware of intermittent, slow-loading page issues occurring with Pipeline Analytics, Dashboards, and Outreach Stats. Our team is investigating this behavior. If you encounter trouble loading a report or dashboard, please refresh the page to try again.
Apr 2, 12:18 PDT
Resolved - This issue has been resolved. Our team will continue to monitor for problems. If you continue to have trouble adding prospects from Indeed to Gem, please contact our Support team at support@gem.com to report the issue.
Apr 3, 09:11 PDT
Identified - Functionality has been partially restored. Prospects can now be added to Gem if you send them an Indeed email or use the "Add Prospect" button in the Gem extension. Our engineers will continue to review the remaining Gem extension functions on Indeed.
Apr 2, 20:35 PDT
Investigating - We are currently aware of upload problems between Indeed and Gem, resulting in the "Something went wrong when adding a prospect to Gem." error. This occurs when auto-importing prospects to Gem by sending an Indeed email or when adding prospects to Gem individually from the Gem extension. Our engineers are investigating this issue.
Apr 2, 14:02 PDT
Apr 2, 2024
Resolved - This incident has been resolved. We will continue to monitor for any further issues with abnormally stale data in Pipeline Analytics.
Apr 2, 13:25 PDT
Identified - We are aware of an issue where some teams are seeing abnormally stale data from yesterday in their Pipeline Analytics reports. A fix has been deployed and we expect the data to catch up by tomorrow (April 3rd).
Apr 2, 10:40 PDT
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.