All Systems Operational
Gem Web Application ? Operational
90 days ago
99.79 % uptime
Today
Gem Integrations ? Operational
90 days ago
100.0 % uptime
Today
Gem Extension Operational
90 days ago
99.71 % uptime
Today
Gem API Operational
90 days ago
100.0 % uptime
Today
Gem Homepage ? Operational
90 days ago
99.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - This incident has been fully resolved.
Jul 20, 12:55 PDT
Monitoring - The Gem website and extension are now loading consistently. Our provider, Heroku, is still experiencing some issues, so we will continue to monitor the situation and provide any new updates.
Jul 20, 11:15 PDT
Identified - The Gem website and extension are now loading intermittently, but the underlying issue is still not resolved. If you encounter a loading issue, try refreshing the page. We will continue to work with Heroku and provide updates to this issue.
Jul 20, 10:47 PDT
Update - We have identified an issue with our hosting provider, Heroku, and are working with them to resolve this issue.
Jul 20, 10:02 PDT
Update - We are continuing to investigate this issue.
Jul 20, 09:59 PDT
Investigating - We are currently experiencing loading issues on the Gem website and are actively investigating this issue.
Jul 20, 09:54 PDT
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.