All Systems Operational

Uptime over the past 90 days. View historical uptime.
Gem Web Application Operational
90 days ago
99.75 % uptime
Today
Gem Integrations Operational
90 days ago
99.76 % uptime
Today
Gem Extension Operational
90 days ago
99.76 % uptime
Today
Gem Scheduling Operational
90 days ago
99.71 % uptime
Today
Gem AI Operational
90 days ago
99.72 % uptime
Today
Gem API Operational
90 days ago
99.76 % uptime
Today
Gem Homepage Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Routine Database Upgrade Dec 17, 2025 21:00-22:00 PST

We will be performing a scheduled maintenance window to upgrade our database infrastructure. During this time, some services may be temporarily unavailable. This upgrade improves performance, reliability, and long-term scalability. Thank you for your understanding as we work to keep our systems running smoothly.
Posted on Dec 09, 2025 - 14:49 PST
Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Notification emails failed to send
Resolved - Earlier this morning, our team identified an issue that caused sending failures for some notification emails. This impacted modules and features that rely on notification messages, such as Gem Scheduling and Gem ATS, and may have manifested as in-product errors when attempting to take certain actions that sends a notification email out.

We have deployed a fix for this issue and have resent most of the failed notifications to ensure receipt of the messages without any further action needed; however, we were unable to resend some messages and these actions will have to be retried manually.

If you still have any trouble with taking actions or scheduling notifications, please contact our Support team: support@gem.com
Dec 3, 08:55 PST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

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