Monitoring - Our team has been made aware of intermittent loading issues that are occurring with the Dashboards and Pipeline Analytics modules. We have deployed a fix and are continuing to monitor for performance stability.
Nov 12, 2025 - 13:31 PST
Gem Web Application ? Degraded Performance
90 days ago
99.75 % uptime
Today
Gem Integrations ? Operational
90 days ago
99.76 % uptime
Today
Gem Extension Operational
90 days ago
99.76 % uptime
Today
Gem Scheduling Operational
90 days ago
99.65 % uptime
Today
Gem AI Operational
90 days ago
99.72 % uptime
Today
Gem API Operational
90 days ago
99.76 % uptime
Today
Gem Homepage ? Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 13, 2025

No incidents reported today.

Nov 12, 2025

Unresolved incident: Loading issues with Dashboards and Pipeline Analytics.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Resolved - This issue has been resolved.
Nov 10, 09:48 PST
Investigating - We are currently aware of an issue impacting some teams where filtering or updating settings within Pipeline Analytics results in a blank page. Our team is investigating and will share updates here.
Nov 10, 08:55 PST
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 PST
Scheduled - Gem Scheduling will undergo scheduled maintenance on Tuesday, November 4th, from 11:00 PM to 12:00 AM Pacific Time. During this one-hour maintenance window, the scheduling system will be temporarily unavailable.

We appreciate your patience and understanding as we work to improve our services. If you have any questions or concerns, please feel free to reach out to our Support team (support@gem.com).

Nov 3, 08:27 PST
Nov 4, 2025
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.