Monitoring - The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts.
We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up.
We'll post a final update once all data is current.

Jun 19, 2026 - 04:39 PDT
Identified - We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration.

Since June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts.

We've identified the root cause and are deploying a fix. No data has been permanently lost.

Once the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal.

We'll post another update as soon as the fix is complete.

Thank you for your patience.

Jun 18, 2026 - 08:53 PDT
Gem Web Application Operational
90 days ago
99.99 % uptime
Today
Gem Integrations Degraded Performance
90 days ago
100.0 % uptime
Today
Gem Extension Operational
90 days ago
100.0 % uptime
Today
Gem Scheduling Operational
90 days ago
100.0 % uptime
Today
Gem AI Operational
90 days ago
99.96 % uptime
Today
Gem API Operational
90 days ago
100.0 % uptime
Today
Gem Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

Unresolved incident: Workday data sync and webhook disruptions.

Jun 18, 2026
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Resolved - Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.
Jun 11, 17:47 PDT
Identified - We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/

We will continue to monitor the situation and share updates here.

Jun 11, 13:44 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.