All Systems Operational

Gem Web Application Operational
90 days ago
97.89 % uptime
Today
Gem Integrations Operational
90 days ago
100.0 % uptime
Today
Gem Extension Operational
90 days ago
99.71 % uptime
Today
Gem Scheduling Operational
90 days ago
99.86 % uptime
Today
Gem AI Operational
90 days ago
99.88 % uptime
Today
Gem API Operational
90 days ago
99.88 % uptime
Today
Gem Homepage Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 25, 2026

No incidents reported today.

Feb 24, 2026
Resolved - This issue has been resolved.
Feb 24, 12:22 PST
Identified - We have identified an issue causing delays of ~30 minutes when populating AI Sourcing search results. Our team is working on a fix and will share updates here.
Feb 24, 10:57 PST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Resolved - We are resolving this incident.
Feb 17, 19:19 PST
Monitoring - The Gem website is now available due to Heroku rolling back a recent change. Please visit https://status.salesforce.com/incidents/20003708 for details. We will continue to closely monitor the situation and provide updates when available.
Feb 17, 18:59 PST
Update - One of our providers Heroku is currently experiencing an outage that is impacting the Gem.com website. Our team will continue to provide updates. You can view Heroku's status page here https://status.salesforce.com/incidents/20003708.
Feb 17, 18:09 PST
Investigating - The gem.com webpage and application are currently not loading. Our team is investigating this issue.
Feb 17, 16:27 PST
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.