Issues loading the Gem website and extension

Incident Report for Gem

Resolved

This incident has been resolved.

Posted Feb 24, 2022 - 10:11 PST

Monitoring

The Gem website and extension are now operational. We will continue to monitor for any issues.

Posted Feb 24, 2022 - 09:14 PST

Investigating

Our hosting provider, Heroku, is currently having problems that results in Gem web page and extension loading issues. Our team is currently monitoring the incident and will provide updates as we learn more.

Posted Feb 24, 2022 - 08:55 PST

This incident affected: Gem Web Application, Gem Extension, Gem API, and Gem Homepage.