{
  "page": {
    "id": "zfpm6qcn9h6p",
    "name": "Gem",
    "url": "https://status.gem.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem Integrations","created_at":"2021-07-16T10:13:30.220-07:00","updated_at":"2026-06-29T03:09:18.609-07:00","position":2,"description":"Gmail, Greenhouse and other third party integrations.","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"srmmsmgy9pc0","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem Extension","created_at":"2021-07-16T10:10:34.936-07:00","updated_at":"2026-07-02T17:00:12.976-07:00","position":3,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"8y5cxy1vvk08","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem Scheduling","created_at":"2024-10-22T09:53:38.140-07:00","updated_at":"2026-06-04T17:00:08.306-07:00","position":4,"description":null,"showcase":true,"start_date":"2024-07-24T00:00:00.000-07:00","id":"k7ysy0289chp","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem AI","created_at":"2025-08-18T17:26:50.385-07:00","updated_at":"2026-06-01T01:00:07.479-07:00","position":5,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000-08:00","id":"fscqh8h526t0","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem API","created_at":"2021-07-16T10:10:25.271-07:00","updated_at":"2026-07-02T17:00:13.086-07:00","position":6,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"qbkw4r0gv7st","group_id":null,"page_id":"zfpm6qcn9h6p"},{"status":"operational","name":"Gem Homepage","created_at":"2021-07-16T10:11:38.079-07:00","updated_at":"2026-06-01T01:00:07.599-07:00","position":7,"description":"Gem's Marketing Site","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"2pf60hd0xkrk","group_id":null,"page_id":"zfpm6qcn9h6p"}],
  "incidents": [{"name":"File uploads and attachments are failing","status":"resolved","created_at":"2026-08-31T11:27:01.644-07:00","updated_at":"2026-08-31T12:28:34.992-07:00","monitoring_at":null,"resolved_at":"2026-08-31T12:28:34.973-07:00","impact":"major","shortlink":"https://stspg.io/f8qyxh1r47k4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-31T11:27:01.636-07:00","reminder_intervals":null,"id":"ns13ns79knx7","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"This issue has been resolved. Our team will continue to monitor for any problems.","created_at":"2026-08-31T12:28:34.973-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T12:28:34.973-07:00","display_at":"2026-08-31T12:28:34.973-07:00","deliver_notifications":true,"tweet_id":null,"id":"ty3rdcrcpmpz","incident_id":"ns13ns79knx7","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Uploading a file in Gem is currently failing with an error. This affects:\n\n- Submitting a job board application with a cover letter or file attachment\n- Uploading attachments to a candidate profile or an application\n- Attaching files to sequences and emails\n- Submitting take-home assessments","created_at":"2026-08-31T11:27:01.748-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T11:27:01.748-07:00","display_at":"2026-08-31T11:27:01.748-07:00","deliver_notifications":true,"tweet_id":null,"id":"fdm5mtpkchq1","incident_id":"ns13ns79knx7","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Scheduled maintenance, July 2 2026","status":"completed","created_at":"2026-06-30T15:14:13.910-07:00","updated_at":"2026-07-02T17:00:14.929-07:00","monitoring_at":null,"resolved_at":"2026-07-02T17:00:14.540-07:00","impact":"maintenance","shortlink":"https://stspg.io/c938ppzj5pb7","scheduled_for":"2026-07-02T16:00:00.000-07:00","scheduled_until":"2026-07-02T17:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-02T15:00:18.535-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-30T15:14:13.900-07:00","reminder_intervals":null,"id":"0z8h4y5tkfvr","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-02T17:00:14.540-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T17:00:14.540-07:00","display_at":"2026-07-02T17:00:14.540-07:00","deliver_notifications":true,"tweet_id":null,"id":"qdsdy8jpbp7h","incident_id":"0z8h4y5tkfvr","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"under_maintenance","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"under_maintenance","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-02T16:00:10.708-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T16:00:10.708-07:00","display_at":"2026-07-02T16:00:10.708-07:00","deliver_notifications":true,"tweet_id":null,"id":"ddty27lnjpps","incident_id":"0z8h4y5tkfvr","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"under_maintenance"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"under_maintenance"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-02T15:00:18.329-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T15:00:18.329-07:00","display_at":"2026-07-02T15:00:18.329-07:00","deliver_notifications":true,"tweet_id":null,"id":"6lmdmy0546n2","incident_id":"0z8h4y5tkfvr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Expected impact areas:\nGem Web Application\nGem Extension\nGem API\n\nExpected impact:\nRequests might take longer to load or have higher error rates during the window. Please refresh your page if you encountered an unexpected error during this time.","created_at":"2026-06-30T15:14:13.991-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-30T15:14:13.991-07:00","display_at":"2026-06-30T15:14:13.991-07:00","deliver_notifications":true,"tweet_id":null,"id":"cy89nmrnh2gv","incident_id":"0z8h4y5tkfvr","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Extension","created_at":"2021-07-16T10:10:34.936-07:00","updated_at":"2026-07-02T17:00:12.976-07:00","position":3,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"8y5cxy1vvk08","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem API","created_at":"2021-07-16T10:10:25.271-07:00","updated_at":"2026-07-02T17:00:13.086-07:00","position":6,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"qbkw4r0gv7st","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Workday data sync and webhook disruptions","status":"resolved","created_at":"2026-06-18T08:53:19.054-07:00","updated_at":"2026-06-29T03:09:18.666-07:00","monitoring_at":"2026-06-19T04:39:20.243-07:00","resolved_at":"2026-06-29T03:09:18.647-07:00","impact":"minor","shortlink":"https://stspg.io/17sbkbbh50v2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-18T08:53:19.047-07:00","reminder_intervals":null,"id":"sckwkxxdjp9k","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-06-29T03:09:18.647-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T03:09:18.647-07:00","display_at":"2026-06-29T03:09:18.647-07:00","deliver_notifications":false,"tweet_id":null,"id":"4smltspffb4s","incident_id":"sckwkxxdjp9k","custom_tweet":null,"affected_components":[{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts.\nWe're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up.\nWe'll post a final update once all data is current.","created_at":"2026-06-19T04:39:20.243-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T04:39:20.243-07:00","display_at":"2026-06-19T04:39:20.243-07:00","deliver_notifications":true,"tweet_id":null,"id":"bxrltkr5fl02","incident_id":"sckwkxxdjp9k","custom_tweet":null,"affected_components":[{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration. \n\nSince June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts.\n\nWe've identified the root cause and are deploying a fix. No data has been permanently lost. \n\nOnce the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal.\n\nWe'll post another update as soon as the fix is complete. \n\nThank you for your patience.","created_at":"2026-06-18T08:53:19.129-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-18T08:53:19.129-07:00","display_at":"2026-06-18T08:53:19.129-07:00","deliver_notifications":true,"tweet_id":null,"id":"ts08tv9ybdpl","incident_id":"sckwkxxdjp9k","custom_tweet":null,"affected_components":[{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Integrations","created_at":"2021-07-16T10:13:30.220-07:00","updated_at":"2026-06-29T03:09:18.609-07:00","position":2,"description":"Gmail, Greenhouse and other third party integrations.","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"srmmsmgy9pc0","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Unable to send offer e-signature requests","status":"resolved","created_at":"2026-06-11T13:44:45.554-07:00","updated_at":"2026-06-11T17:47:43.942-07:00","monitoring_at":null,"resolved_at":"2026-06-11T17:47:43.924-07:00","impact":"minor","shortlink":"https://stspg.io/g89pblp568db","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-11T13:44:45.546-07:00","reminder_intervals":null,"id":"whvms7wy93h3","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.","created_at":"2026-06-11T17:47:43.924-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-11T17:47:43.924-07:00","display_at":"2026-06-11T17:47:43.924-07:00","deliver_notifications":true,"tweet_id":null,"id":"n9zrwlbk217v","incident_id":"whvms7wy93h3","custom_tweet":null,"affected_components":[{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/\n\nWe will continue to monitor the situation and share updates here.","created_at":"2026-06-11T13:44:45.631-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-11T13:44:45.631-07:00","display_at":"2026-06-11T13:44:45.631-07:00","deliver_notifications":true,"tweet_id":null,"id":"d751jsppfqdb","incident_id":"whvms7wy93h3","custom_tweet":null,"affected_components":[{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Integrations","created_at":"2021-07-16T10:13:30.220-07:00","updated_at":"2026-06-29T03:09:18.609-07:00","position":2,"description":"Gmail, Greenhouse and other third party integrations.","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"srmmsmgy9pc0","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Scheduled Maintenance","status":"completed","created_at":"2026-05-28T16:02:25.122-07:00","updated_at":"2026-06-04T17:00:09.662-07:00","monitoring_at":null,"resolved_at":"2026-06-04T17:00:09.097-07:00","impact":"maintenance","shortlink":"https://stspg.io/59msr3ltx9ls","scheduled_for":"2026-06-04T16:00:00.000-07:00","scheduled_until":"2026-06-04T17:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-06-04T15:00:12.528-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-28T16:02:25.111-07:00","reminder_intervals":null,"id":"c5s1jz8njp0d","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-06-04T17:00:09.097-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-04T17:00:09.097-07:00","display_at":"2026-06-04T17:00:09.097-07:00","deliver_notifications":true,"tweet_id":null,"id":"g66hjtwpfndf","incident_id":"c5s1jz8njp0d","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"under_maintenance","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"under_maintenance","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"under_maintenance","new_status":"operational"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-04T16:00:12.555-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-04T16:00:12.555-07:00","display_at":"2026-06-04T16:00:12.555-07:00","deliver_notifications":true,"tweet_id":null,"id":"344x4d6j2zzr","incident_id":"c5s1jz8njp0d","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"under_maintenance"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"under_maintenance"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"under_maintenance"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-06-04T15:00:12.024-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-04T15:00:12.024-07:00","display_at":"2026-06-04T15:00:12.024-07:00","deliver_notifications":true,"tweet_id":null,"id":"59mspyx5v38p","incident_id":"c5s1jz8njp0d","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Gem will be undergoing scheduled maintenance during this time. We expect Gem to be generally available, but you may experience longer load times or have higher error rates during this period. Please refresh your page if you encountered an unexpected error during this time.","created_at":"2026-05-28T16:02:25.205-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-28T16:02:25.205-07:00","display_at":"2026-05-28T16:02:25.205-07:00","deliver_notifications":true,"tweet_id":null,"id":"71zvtr71t5b6","incident_id":"c5s1jz8njp0d","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"operational"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Extension","created_at":"2021-07-16T10:10:34.936-07:00","updated_at":"2026-07-02T17:00:12.976-07:00","position":3,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"8y5cxy1vvk08","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Scheduling","created_at":"2024-10-22T09:53:38.140-07:00","updated_at":"2026-06-04T17:00:08.306-07:00","position":4,"description":null,"showcase":true,"start_date":"2024-07-24T00:00:00.000-07:00","id":"k7ysy0289chp","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem API","created_at":"2021-07-16T10:10:25.271-07:00","updated_at":"2026-07-02T17:00:13.086-07:00","position":6,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"qbkw4r0gv7st","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Scheduled DB Maintenance","status":"completed","created_at":"2026-05-20T07:31:12.400-07:00","updated_at":"2026-06-01T01:00:07.840-07:00","monitoring_at":null,"resolved_at":"2026-06-01T01:00:07.768-07:00","impact":"maintenance","shortlink":"https://stspg.io/twz48sh8rdqh","scheduled_for":"2026-06-01T00:00:00.000-07:00","scheduled_until":"2026-06-01T01:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-31T23:00:24.869-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-20T07:31:12.391-07:00","reminder_intervals":null,"id":"dstsr9mg4gy3","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-06-01T01:00:07.768-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-01T01:00:07.768-07:00","display_at":"2026-06-01T01:00:07.768-07:00","deliver_notifications":true,"tweet_id":null,"id":"02rg9ldktznt","incident_id":"dstsr9mg4gy3","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"under_maintenance","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"under_maintenance","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"under_maintenance","new_status":"operational"},{"code":"2pf60hd0xkrk","name":"Gem Homepage","old_status":"under_maintenance","new_status":"operational"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"under_maintenance","new_status":"operational"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"under_maintenance","new_status":"operational"},{"code":"fscqh8h526t0","name":"Gem AI","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-01T00:00:08.387-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-01T00:00:08.387-07:00","display_at":"2026-06-01T00:00:08.387-07:00","deliver_notifications":true,"tweet_id":null,"id":"lrp59z2jjcp5","incident_id":"dstsr9mg4gy3","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"under_maintenance"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"under_maintenance"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"under_maintenance"},{"code":"2pf60hd0xkrk","name":"Gem Homepage","old_status":"operational","new_status":"under_maintenance"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"operational","new_status":"under_maintenance"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"operational","new_status":"under_maintenance"},{"code":"fscqh8h526t0","name":"Gem AI","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-31T23:00:24.618-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-31T23:00:24.618-07:00","display_at":"2026-05-31T23:00:24.618-07:00","deliver_notifications":true,"tweet_id":null,"id":"kwx6bzs9c4q5","incident_id":"dstsr9mg4gy3","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing a scheduled maintenance window to upgrade our database infrastructure. During this time, some services may be temporarily unavailable. This upgrade improves performance, reliability, and long-term scalability. Thank you for your understanding as we work to keep our systems running smoothly.","created_at":"2026-05-20T07:31:12.470-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-20T07:31:12.470-07:00","display_at":"2026-05-20T07:31:12.470-07:00","deliver_notifications":true,"tweet_id":null,"id":"qbw2d1jcxvtr","incident_id":"dstsr9mg4gy3","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"operational"},{"code":"qbkw4r0gv7st","name":"Gem API","old_status":"operational","new_status":"operational"},{"code":"8y5cxy1vvk08","name":"Gem Extension","old_status":"operational","new_status":"operational"},{"code":"2pf60hd0xkrk","name":"Gem Homepage","old_status":"operational","new_status":"operational"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"operational","new_status":"operational"},{"code":"k7ysy0289chp","name":"Gem Scheduling","old_status":"operational","new_status":"operational"},{"code":"fscqh8h526t0","name":"Gem AI","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Integrations","created_at":"2021-07-16T10:13:30.220-07:00","updated_at":"2026-06-29T03:09:18.609-07:00","position":2,"description":"Gmail, Greenhouse and other third party integrations.","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"srmmsmgy9pc0","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Extension","created_at":"2021-07-16T10:10:34.936-07:00","updated_at":"2026-07-02T17:00:12.976-07:00","position":3,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"8y5cxy1vvk08","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Scheduling","created_at":"2024-10-22T09:53:38.140-07:00","updated_at":"2026-06-04T17:00:08.306-07:00","position":4,"description":null,"showcase":true,"start_date":"2024-07-24T00:00:00.000-07:00","id":"k7ysy0289chp","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem AI","created_at":"2025-08-18T17:26:50.385-07:00","updated_at":"2026-06-01T01:00:07.479-07:00","position":5,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000-08:00","id":"fscqh8h526t0","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem API","created_at":"2021-07-16T10:10:25.271-07:00","updated_at":"2026-07-02T17:00:13.086-07:00","position":6,"description":null,"showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"qbkw4r0gv7st","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Homepage","created_at":"2021-07-16T10:11:38.079-07:00","updated_at":"2026-06-01T01:00:07.599-07:00","position":7,"description":"Gem's Marketing Site","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"2pf60hd0xkrk","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Sequence Sending Failures","status":"resolved","created_at":"2026-05-15T15:49:14.745-07:00","updated_at":"2026-05-15T16:01:13.766-07:00","monitoring_at":null,"resolved_at":"2026-05-15T16:01:13.749-07:00","impact":"major","shortlink":"https://stspg.io/21rxyw162cj7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-15T15:49:14.737-07:00","reminder_intervals":null,"id":"1v19y2z833ld","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"The issue affecting sequence sending has been resolved. If you were seeing the error \"Your changes were not saved because this sequence was edited elsewhere,\" please refresh your browser — sequences should now send normally.\n\nWe apologize for the disruption.","created_at":"2026-05-15T16:01:13.749-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T16:01:13.749-07:00","display_at":"2026-05-15T16:01:13.749-07:00","deliver_notifications":true,"tweet_id":null,"id":"fzqk1w18nvfh","incident_id":"1v19y2z833ld","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue affecting some users' ability to send sequences. Users may see an error message stating \"Your changes were not saved because this sequence was edited elsewhere.\"\nOur engineering team is actively working to resolve this. We will provide an update as soon as possible.","created_at":"2026-05-15T15:49:14.818-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T15:49:14.818-07:00","display_at":"2026-05-15T15:49:14.818-07:00","deliver_notifications":true,"tweet_id":null,"id":"5dqqdfyhwctd","incident_id":"1v19y2z833ld","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Some AI Ranking tasks not completing","status":"resolved","created_at":"2026-03-25T11:00:07.000-07:00","updated_at":"2026-03-25T13:40:52.948-07:00","monitoring_at":"2026-03-25T12:30:29.605-07:00","resolved_at":"2026-03-25T13:40:52.930-07:00","impact":"major","shortlink":"https://stspg.io/j48lvz91vy3m","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-25T11:00:07.000-07:00","reminder_intervals":null,"id":"5jz610x6fxkn","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"We have confirmed that the fix resolved the issue, and we have processed all delayed ranking requests. AI Ranking should now be working normally.","created_at":"2026-03-25T13:40:52.930-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-25T13:40:52.930-07:00","display_at":"2026-03-25T13:40:52.930-07:00","deliver_notifications":true,"tweet_id":null,"id":"mld6yqj2bt7d","incident_id":"5jz610x6fxkn","custom_tweet":null,"affected_components":[{"code":"fscqh8h526t0","name":"Gem AI","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We have made changes to help resolve the AI Ranking issue. Affected AI Ranking jobs should start processing normally. We are monitoring to ensure that this fix will resolve the issue.","created_at":"2026-03-25T12:30:29.605-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-25T12:30:29.605-07:00","display_at":"2026-03-25T12:30:29.605-07:00","deliver_notifications":true,"tweet_id":null,"id":"h99knx9qtwy0","incident_id":"5jz610x6fxkn","custom_tweet":null,"affected_components":[{"code":"fscqh8h526t0","name":"Gem AI","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Gem AI Ranking feature is currently not working for some jobs; affected users will see the 'Ranking in progress' message for those jobs. Some AI Ranking tasks are completing normally. We are aware of the issue and are investigating the problem.","created_at":"2026-03-25T11:30:07.043-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-25T11:31:58.889-07:00","display_at":"2026-03-25T11:00:07.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"rsgfl01k7hwv","incident_id":"5jz610x6fxkn","custom_tweet":null,"affected_components":[{"code":"fscqh8h526t0","name":"Gem AI","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem AI","created_at":"2025-08-18T17:26:50.385-07:00","updated_at":"2026-06-01T01:00:07.479-07:00","position":5,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000-08:00","id":"fscqh8h526t0","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"Delays in nightly Greenhouse syncs","status":"resolved","created_at":"2026-02-23T12:00:51.000-08:00","updated_at":"2026-03-23T09:25:51.407-07:00","monitoring_at":null,"resolved_at":"2026-03-10T00:00:00.000-07:00","impact":"minor","shortlink":"https://stspg.io/f1v6023fs0y5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-23T12:00:51.000-08:00","reminder_intervals":"[]","id":"j7mrtj3t77j6","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-03-23T09:25:37.149-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-23T09:25:51.393-07:00","display_at":"2026-03-10T00:00:00.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"q7g1qt41zh4g","incident_id":"j7mrtj3t77j6","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"degraded_performance","new_status":"operational"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. To help resolve this issue, we have shipped a change to update Greenhouse permissions for each user more often when accessing Talent Pipeline and Application Review. Many Greenhouse changes are continuing to sync with Gem normally. We are continuing to work on a full resolution for this issue.","created_at":"2026-03-03T17:17:33.853-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T17:17:33.853-08:00","display_at":"2026-03-03T17:17:33.853-08:00","deliver_notifications":true,"tweet_id":null,"id":"c7y05sh4fl5r","incident_id":"j7mrtj3t77j6","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. Many Greenhouse updates are syncing normally. This can cause some Gem users to see errors when attempting to update Greenhouse applications in Talent Pipeline or Application Review. We are currently working to resolve this delay and will provide updates with more information or when resolved.","created_at":"2026-03-03T11:09:51.306-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T11:10:36.647-08:00","display_at":"2026-02-23T12:00:51.000-08:00","deliver_notifications":true,"tweet_id":null,"id":"y7wd1bh3q6p3","incident_id":"j7mrtj3t77j6","custom_tweet":null,"affected_components":[{"code":"58bqwf4jzdct","name":"Gem Web Application","old_status":"operational","new_status":"degraded_performance"},{"code":"srmmsmgy9pc0","name":"Gem Integrations","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem Web Application","created_at":"2021-07-09T15:07:04.551-07:00","updated_at":"2026-08-31T12:28:34.939-07:00","position":1,"description":"Frontend Application","showcase":true,"start_date":"2021-05-14T00:00:00.000-07:00","id":"58bqwf4jzdct","page_id":"zfpm6qcn9h6p","group_id":null},{"status":"operational","name":"Gem Integrations","created_at":"2021-07-16T10:13:30.220-07:00","updated_at":"2026-06-29T03:09:18.609-07:00","position":2,"description":"Gmail, Greenhouse and other third party integrations.","showcase":true,"start_date":"2021-07-15T00:00:00.000-07:00","id":"srmmsmgy9pc0","page_id":"zfpm6qcn9h6p","group_id":null}]},{"name":"AI Sourcing search delays","status":"resolved","created_at":"2026-02-24T10:57:44.425-08:00","updated_at":"2026-02-24T12:22:41.958-08:00","monitoring_at":null,"resolved_at":"2026-02-24T12:22:41.937-08:00","impact":"major","shortlink":"https://stspg.io/t828wwq30mkp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-24T10:57:44.420-08:00","reminder_intervals":null,"id":"1vcypgwxwmz4","page_id":"zfpm6qcn9h6p","incident_updates":[{"status":"resolved","body":"This issue has been resolved.","created_at":"2026-02-24T12:22:41.937-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-24T12:22:41.937-08:00","display_at":"2026-02-24T12:22:41.937-08:00","deliver_notifications":true,"tweet_id":null,"id":"s2042qbqrmgt","incident_id":"1vcypgwxwmz4","custom_tweet":null,"affected_components":[{"code":"fscqh8h526t0","name":"Gem AI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified an issue causing delays of ~30 minutes when populating AI Sourcing search results. Our team is working on a fix and will share updates here.","created_at":"2026-02-24T10:57:44.508-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-24T10:57:44.508-08:00","display_at":"2026-02-24T10:57:44.508-08:00","deliver_notifications":true,"tweet_id":null,"id":"d8cyg1z6bn87","incident_id":"1vcypgwxwmz4","custom_tweet":null,"affected_components":[{"code":"fscqh8h526t0","name":"Gem AI","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Gem AI","created_at":"2025-08-18T17:26:50.385-07:00","updated_at":"2026-06-01T01:00:07.479-07:00","position":5,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000-08:00","id":"fscqh8h526t0","page_id":"zfpm6qcn9h6p","group_id":null}]}]
}