Update - We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. To help resolve this issue, we have shipped a change to update Greenhouse permissions for each user more often when accessing Talent Pipeline and Application Review. Many Greenhouse changes are continuing to sync with Gem normally. We are continuing to work on a full resolution for this issue.
Mar 03, 2026 - 17:17 PST
Mar 03, 2026 - 17:17 PST
Identified - We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. Many Greenhouse updates are syncing normally. This can cause some Gem users to see errors when attempting to update Greenhouse applications in Talent Pipeline or Application Review. We are currently working to resolve this delay and will provide updates with more information or when resolved.
Feb 23, 2026 - 12:00 PST
Feb 23, 2026 - 12:00 PST
Gem Web Application
Degraded Performance
Gem Integrations
Degraded Performance
Gem Extension
Operational
Gem Scheduling
Operational
Gem AI
Operational
Gem API
Operational
Gem Homepage
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.